Regional Restaurant Brand

Increase Local Restaurant Sales

Preformance Max (PMax) Store Sales Campaign

THE BUSINESS

This Regional Restaurant Brand is a chain of family style restaurants founded and headquartered in Columbus, Ohio. They own and operate 480 locations in 18 states, primarily in the Midwest, mid-Atlantic, and Southeast regions of the United States.

THE PROBLEM

Sales declined, and overall performance was weaker as we closed out FY25. While the client expressed interest in increasing ad spend across all tactics, simply raising the budget would not have delivered stronger returns. To achieve meaningful results, a more strategic approach was needed beyond budget increases alone.

THE SOLUTION

In May, we launched a new Performance Max (PMax) Store Sales campaign, designed to complement the ongoing evergreen PMax efforts. To fund this initiative, a percentage of the existing evergreen campaign budget was reallocated, allowing us to test a fresh approach focused specifically on driving in-store activity. This marks the first time we have introduced a PMax tactic distinct from the evergreen strategy.

The Store Sales campaign was built to capture high-intent users searching locally and encourage visits to physical store locations. By leveraging Google’s placement network, these ads were optimized to appear on Google Maps, especially during moments when users were driving or navigating nearby.

THE RESULTS

ROI / Conversion Value: Approximately $220 per conversion, indicating strong return relative to spend.

Insights & Takeaways

  • This campaign validates that PMax can be segmented into different tactics to achieve specific outcomes (e.g., online vs. in-store sales).
  • The Store Sales tactic successfully reached local audiences in real-time moments of intent, supporting higher-value conversions.

  • Future testing could expand budget allocation or optimize creative/messaging to strengthen ROI further.

Reallocating budget from core our evergreen PMax campaigns to a dedicated Store Sales campaign delivered incremental performance improvements, 143K additional store visits, and a blended RoAS uplift from 1.7 to 11.6 versus our modeled evergreen garnered results. The Store Sales strategy not only drove greater in-store and online engagement, but also improved cost efficiency with a 99% lower cost per conversion.

 

PMAX | Campaign Metrics to Goal

413
Store Visits
220
ROI per Conversion
11.6
ROAS
99
Cost Per Conversion Decrease

Percentage change year over year.